Account Relationship Specialist

6 days ago

Ipswich, Australia beBeeContractManagement Full time $120,000 - $150,000
Job Opportunity

The central figure of this role will oversee the interface between operational teams and customers, ensuring seamless performance across all touchpoints.

  • Determine and nurture key client relationships to drive growth and profitability.
  • Act as a liaison between clients and operations teams, guaranteeing synchronized service delivery.
  • Organize customer meetings, provide reports, and make presentations centered around contract management best practices.
  • Lead revenue analysis and optimize profitability across all accounts.
  • Follow up on invoicing and ensure accurate billing processes.
  • IDentify and implement strategies for commercial growth, including tendering and pricing.
  • Promote cross-functional collaboration to resolve operational issues or carrier performance gaps.
  • Maintain compliance with safety standards and workplace health and safety obligations.
Key Requirements
  • Experience in supply chain operations and account management.
  • History of managing large accounts in a fast-paced logistics or FMCG environment.
  • Strong ability to engage with customers and build lasting relationships.
  • Understanding of revenue models, rate cards, profit-and-loss statements, cost-to-serve metrics, and commercial analytics.
  • Proficiency in Excel and confidence working with data visualization tools.
  • Proven capacity to communicate effectively with both internal teams and external clients.
Benefits
  • 12 weeks paid parental leave and return-to-work bonus for eligible employees.
  • Career development opportunities and mentoring programs.
  • Access to various employee benefits across dining, adventure, travel, and well-being initiatives.

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