Regional Operations Manager

7 days ago


Bateau Bay, New South Wales, Australia Southern Cross Care NSW & ACT Full time

Southern Cross Care NSW & ACT is a not-for-profit aged care provider with a long history of empowering older people to live a full life.

We're currently recruiting for an experienced Regional Operations Manager to oversee and manage the delivery of home care and retirement living services within our regions, ensuring the delivery of safe quality care, operational efficiency, compliance with relevant legislation, and achievement of financial and strategic goals.

The successful candidate will lead a team of registered nurses, care managers, and support staff to provide exceptional care to consumers, while also managing relationships with consumers, families, and key stakeholders.

This is an excellent opportunity for an experienced home care professional looking to take on a leadership role within a trusted brand to grow and develop through our organisation.

Key Responsibilities
  • Lead and manage home care and retirement living operations within a region, ensuring alignment with Southern Cross Care's strategic plan and goals.
  • Work with key stakeholders to maximise service delivery opportunities.
  • Respond to all consumer complaints within required timeframes to ensure compliance with industry legislation and regulations.

Candidates must have:

  • A degree in healthcare management, nursing, business administration, or a related field.
  • A minimum of 5-7 years of experience in a management role within the home care, aged care, or healthcare sector.
  • Proven experience in leading and managing teams, with a strong focus on person-centred care.
  • Experience in financial management, including budgeting and financial analysis.

Benefits:

  • Estimated salary: $120,000 - $150,000 per annum (dependent on experience).
  • NFP salary sacrificing benefits up to $15,900.
  • Annual leave loading.
  • Discounted private health insurance.
  • Access to our Employees Assistance Program.
  • An extra day's annual leave paid at Christmas.
  • Flexible start times.


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