Front Desk Coordinator
3 days ago
At our esteemed establishment, we are seeking a professional and approachable individual to fill the role of Front Desk Coordinator.
Responsibilities:
- Respond to incoming calls in a courteous and efficient manner.
- Take detailed messages and forward them promptly.
- Provide information on services and facilities to patrons.
- Engage with customers professionally and address requests and complaints.
- Process cash transactions accurately.
- Promote membership sales.
- Manage membership databases effectively.
- Record bookings accurately.
- Assist with customer inquiries and establish rapport.
- Communicate effectively with customers.
- Support the Promotions Host and Meet & Greet Host.
Requirements:
- A friendly, outgoing, and enthusiastic personality.
- Maintain impeccable grooming standards.
- Ability to work flexible shifts including early mornings and late nights.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Team player with a proactive attitude and initiative.
- Proactive approach towards issues that arise.
- Ability to multitask efficiently.
- Hold RSA and RCG certifications.
Benefits:
As a valued member of our team, you will receive a rewarding role and a range of benefits, including above-award pay rates, a generous recognition program, learning opportunities, and exclusive discounts on food and beverage items.
Shifts: Monday - Sunday 7:00am-3:00pm, Monday - Sunday 2:30pm-11:00pm
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