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Case Manager

2 months ago

Wagga Wagga, Australia St Vincent de Paul Full time
About Us

The St Vincent de Paul Society is a leading provider of community support services, committed to serving people in need and shaping a more just and compassionate society. Our inclusive work environment values diversity as a strength in our community work. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across various teams and services.

Job Summary

As a Case Worker at Edel Quinn, you will play a pivotal role in providing essential support and driving positive change within our community. Your high-quality assistance will be crucial in helping individuals stabilize and maintain their housing, ultimately leading them toward a pathway away from homelessness.

Key Responsibilities
  • Engage and Support Clients: Work directly with individuals facing homelessness or at risk of becoming homeless, conducting initial intakes, assessments, and providing crisis intervention as needed.
  • Connect and Empower: Refer clients to essential services, life skills, and educational programs, and advocate on their behalf with government departments, courts, and other service providers.
  • Build Partnerships: Forge collaborative relationships with key stakeholders and services to enhance client support and service delivery.
  • Foster a Respectful Environment: Offer client support with a respectful, non-judgmental, and inclusive approach, while upholding client confidentiality and rights.
  • Support and Supervise: Assist with client activities, develop and monitor case plans, and oversee placement volunteers and students.
  • Maintain Professional Standards: Keep accurate client records, manage correspondence, and participate in staff meetings and training.
Requirements
  • Educational Background: Minimum TAFE Certificate IV or currently pursuing tertiary study in welfare or a related field.
  • Relevant Experience: Previous experience supporting marginalized and vulnerable individuals, including those experiencing homelessness.
  • Knowledge Base: In-depth understanding of issues related to homelessness, such as family breakdowns, mental illness, and substance addictions.
  • Community Awareness: Strong awareness of local community support services, including government agencies and NGOs, with proven ability to build and maintain robust relationships with these service providers.
  • Communication Skills: Excellent written and oral communication skills to effectively interact with clients, stakeholders, and team members.
  • Technical Proficiency: Sound computer skills for maintaining records and managing client information.
  • Crisis Management: Ability to use sound judgment and act appropriately in crisis and emergency situations.
  • Licensing: Valid NSW driver's license.

The St Vincent de Paul Society is committed to being a Child Safe organization and welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs, and applicants of all ages. If you are a candidate with disability, please let us know if you require any support to participate in the application and recruitment process.