Luxury Fashion Store Leader

2 days ago

Melbourne, Victoria, Australia beBeeFashion Full time $94,256 - $143,936
Job Description:

The Luxury Fashion Store Leader is responsible for guiding and developing the store team to achieve sales targets. They will ensure exceptional customer service levels and foster long-lasting relationships with clients.

Key Responsibilities:

  • Foster client satisfaction and uphold sales & brand expectations across all business KPIs
  • Analyze store sales data and take necessary action to maximize sales opportunities
  • Build strong client relations and generate a returning client base
  • Identify clients' expenditure and trends season on season, and provide feedback to the buying team
  • Maximize sales by ensuring superior product knowledge among team members
  • Manage client communications and employee relations documentation using the business CRM
  • Collaborate with Regional and Field managers to offer training and development opportunities
  • Create a positive working environment that promotes passion, focus, results, and inclusivity
  • Work closely with team on personal development plans and/or performance improvement plans
  • Prepare, manage, and execute Visual Merchandising launches to achieve high standards of presentation

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