Sales and Service Professional

3 days ago

Logan City, Queensland, Australia beBeeCustomerService Full time
Customer Service Representative

This role involves interacting with customers, providing solutions to their queries and concerns. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team.

About the Role:

The Customer Service Representative will be responsible for handling customer inquiries, resolving issues and providing exceptional customer service. This includes responding to phone calls, emails and in-person interactions.

Key Responsibilities:

  • Provide accurate and timely information to customers regarding products and services
  • Resolve customer complaints in a professional and courteous manner
  • Work collaboratively with other teams to achieve sales targets and improve customer satisfaction
  • Maintain accurate records of customer interactions and transactions

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic knowledge of automotive products and services
  • Availability to work flexible hours, including weekends and public holidays

Benefits:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

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