
Careers Developer
3 days ago
**Development Information Officer Position Available**
A unique opportunity to start your career in the development services team.
Key responsibilities include providing high-quality, customer-focused development advice and services for residents as well as the planning, building and plumbing industries.
As a Development Information Officer you will be part of a highly effective and motivated team in a highly customer-facing and professional role. Key responsibilities include:
- Providing accurate and timely development information, sound advice and assistance to customers and staff through effective questioning, research and analysis.
- Preparing correspondence to external customers to facilitate responses to searches and information requests.
**About You**
You are ideally holding a Certificate II or III in Business Administration, Diploma of Local Government (Planning), tertiary qualification in Urban Planning or other relevant discipline and/or have substantial experience working in a large local government in the customer services and development services environment.
Pivotal to this position are your outstanding time management skills with exceptional attention to detail in resolving routine challenges. You pride yourself on the customer experience and enjoy working as part of a team to achieve common goals. Your 'can-do' attitude will see you thrive in this role.
As someone well-versed in computer skills, your expertise in data entry and the Microsoft Office Suite will be highly utilised in this role. You will have a willingness to learn other software and corporate systems as necessary.
**Our Culture & Employee Benefits**
Our organisation is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:
- **Wellbeing**: We offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
- **Flexibility**: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
- **Extras**: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices.
**How to Apply**
For this role, please submit a cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Along with your current resume or curriculum vitae.
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