Network Assurance Specialist

3 hours ago

Sydney, New South Wales, Australia NBN Co Full time

Company Overview

NBN Co operates a network that provides wholesale services to various service providers across Australia. Our mission is to deliver fast, reliable, and secure internet access to all Australians.

Job Description

We are seeking a skilled Network Assurance Specialist to join our Field Operations Team in Sydney. As a key member of our team, you will play a crucial role in ensuring network quality, making technical decisions, and mentoring other field technicians.

Key Responsibilities:

  • Manage and conduct equipment and system-level Network and Service Assurance activities in the field across all nbn technologies.
  • Perform work instigating changes and upgrades to nbn network platforms and components.
  • Demonstrate familiarity with the assessment and accreditation process and actively contribute to process improvement using the PDCA (plan-do-check-act) approach.
  • Meet workforce availability commitments, including participating in an on-call and scheduled night-works roster, as directed.
  • Available to respond to emergency, seasonal and project-based demand profiles.
  • Provide technical leadership and capability in enhancing network design and support processes.
  • Provide technical thought leadership, advice, and actions to support network and customer service activation and maintenance activity.
  • Provide leadership and decision making to solve problems in the delivery of projects.
  • Provide subject matter expertise to resolve complex faults on network and customer service cases.

Requirements

To be successful in this role, you will need:

  • A strong background in technical fields, ideally with experience in network assurance.
  • Familiarity with nbn technologies such as HFC ISP, Ethernet, DWDM, GPON or VDSL.
  • Experience with outside plant build in Fibre, HFC or Copper network builds would be beneficial.
  • A natural problem-solving approach and ability to learn quickly.
  • Flexibility, adaptability, and ability to cope with conflicting priorities.

Benefits

As a Network Assurance Specialist at NBN Co, you will enjoy:

  • A competitive salary range of $120,000 - $150,000 per annum.
  • The opportunity to work with a leading telecommunications company.
  • A dynamic and supportive team environment.

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