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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service professional to join our team at Reece Group. As a key member of our sales support team, you will play a vital role in delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process customer requests for delivery and release of orders
- Generate customer quotations and provide product information
- Liaise with suppliers to obtain pricing and product availability
- Coordinate deliveries and work with our warehouse team to ensure seamless logistics
Requirements:
- Proven experience in customer service and sales support
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
- Valid driver's license and proficiency in PC skills
- Embracing of Reece Group's values, policies, and procedures
What We Offer:
- Performance-based bonuses
- Paid annual leave
- Continuous learning and development programs
- Generous discounts on products and services
- Reece Boost - offering cashback and discounts on everyday expenses
About Reece Group:
Reece Group is a leading provider of plumbing and bathroom products, with a rich history spanning over 100 years. We pride ourselves on delivering quality products and expert service to our customers, and we're committed to providing equal opportunities for all.
How to Apply:
Submit your application, and you'll be invited to participate in a brief chat interview. This relaxed and flexible alternative to a phone interview will give you the opportunity to showcase your skills and personality.
