Customer Service Representative

2 weeks ago

Port Adelaide, Australia Workskil Australia Ltd Full time

About Workskil Australia Ltd

">Company Overview:

Workskil Australia Ltd is a national not-for-profit and charitable organisation with almost 40 years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team.

Salary:

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia Ltd is a public benevolent institution, we can also offer a portion of the salary through tax-effective salary packaging.

Job Description:

This role is being offered on a part-time (25 hrs per week), ongoing basis and will be located at our Port Adelaide site. You'll also experience the work/life balance that comes with working a 9-day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full-time employee in addition to the ability to salary sacrifice.

This challenging role will be a well-sought-after opportunity so we encourage you to submit your application. In return for your truly valued contribution, we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

Required Skills and Qualifications:
  • Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
  • Demonstrate strong verbal and written communication skills;
  • Demonstrate experience in a busy reception or front-of-house role dealing with a wide range of members of the public;
  • Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
  • Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups;
Benefits:

You will be rewarded with a competitive salary ($60,000 - $80,000 per annum) and the opportunity to make a real difference in the lives of others. Additionally, you will have access to a comprehensive training program, opportunities for career advancement, and a dynamic work environment.

We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.

We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open.

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