Customer Support Coordinator

3 weeks ago


Croydon, Australia Opal HealthCare Full time

About the Role:

We are seeking a highly motivated and organized Customer Support Coordinator to join our team at Opal HealthCare. As a key member of our community, you will be responsible for ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries.

Key Responsibilities:

  • Ensure the sales and admissions process
  • Conduct tours
  • Proactively manage sales enquiries
  • Build meaningful relationships with internal & external stakeholders
  • Maximise occupancy
  • Support the implementation of approved marketing events
  • Assisting with processing of fortnightly staff payroll
  • Accounts payable and receivable processing, petty cash and invoicing
  • Assisting with client services and general enquiries
  • Assistance with recruitment processes including drafting employment contracts
  • Reception and other administration duties where required
  • Managing team rosters and timesheets

About Us:

At Opal HealthCare, we are dedicated to our purpose to bring joy to those we care for. We offer a range of benefits, including work/life balance, dedicated mentoring, and internal/external career development programs.

What We Offer:

  • Work/life balance with flexible work hours
  • Dedicated mentoring & internal/external career development programs
  • Sponsored study & training along with Scholarship opportunities
  • Leave loading: opportunity to withdraw leave
  • Paid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer
  • Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
  • Internal & external training programs
  • National secondment opportunities to diversify your experience
  • Sector leading training, systems & innovation


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