Customer Support Coordinator
3 weeks ago
About the Role:
We are seeking a highly motivated and organized Customer Support Coordinator to join our team at Opal HealthCare. As a key member of our community, you will be responsible for ensuring the sales and admissions process runs smoothly, conducting tours, and proactively managing sales enquiries.
Key Responsibilities:
- Ensure the sales and admissions process
- Conduct tours
- Proactively manage sales enquiries
- Build meaningful relationships with internal & external stakeholders
- Maximise occupancy
- Support the implementation of approved marketing events
- Assisting with processing of fortnightly staff payroll
- Accounts payable and receivable processing, petty cash and invoicing
- Assisting with client services and general enquiries
- Assistance with recruitment processes including drafting employment contracts
- Reception and other administration duties where required
- Managing team rosters and timesheets
About Us:
At Opal HealthCare, we are dedicated to our purpose to bring joy to those we care for. We offer a range of benefits, including work/life balance, dedicated mentoring, and internal/external career development programs.
What We Offer:
- Work/life balance with flexible work hours
- Dedicated mentoring & internal/external career development programs
- Sponsored study & training along with Scholarship opportunities
- Leave loading: opportunity to withdraw leave
- Paid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer
- Employee Referral Program – earn up to $5,000 in incentives for inviting your friends to work
- Internal & external training programs
- National secondment opportunities to diversify your experience
- Sector leading training, systems & innovation
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