
Client Service Associate
1 day ago
Job Title: Client Service Associate
About the Role:This is a junior position that involves handling customer inquiries and supporting business operations.
Key Responsibilities:- Deliver exceptional service to customers by collaborating with your manager and colleagues.
- Maintain in-depth knowledge of the banking industry and market trends in Australia.
- Have comprehensive understanding of various retail banking products, including Deposits, Remittances, Accounts, Foreign Exchange, and Account Opening.
- Utilize previous experience in retail banking to enhance service delivery.
- Demonstrate excellent interpersonal and presentation skills to engage with people from diverse backgrounds.
- Possess fluent English and Mandarin language skills, both oral and written.
- Show ability to work independently as well as part of a team.
To be eligible for this position, you must be a permanent resident or Australian citizen.
Skills and Qualifications:- Friendly and approachable demeanor
- Strong communication and problem-solving skills
- In-depth knowledge of banking products and services
- Australian banking market knowledge
- Excellent language skills (English and Mandarin)
This role offers an opportunity to gain valuable experience in the banking industry while developing your skills and knowledge. As a Client Service Associate, you will have the chance to work with a dynamic team and contribute to the success of our organization.
Others:Please note that this position requires a high level of flexibility and adaptability. You must be willing to learn and take on new challenges as they arise.
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