Operational Excellence Leader

3 days ago

Perth, Western Australia beBeeTransformation Full time $105,000 - $152,700
Job Title

We are seeking a seasoned professional to lead our Asset, Release, Lifecycle and Configuration Management processes across our customers and vendors.

Key Responsibilities
  • Lead the governance and delivery of asset, release, lifecycle and configuration management processes.
  • Manage and improve CMDB accuracy and asset data quality to support operational health and compliance.
  • Provide strategic and operational leadership of release pipelines, ensuring successful planning and rollout of changes.
  • Oversee stakeholder and vendor governance forums, driving automation and continuous improvement initiatives.
  • Monitor and report on ITSM process performance, delivering insights and recommendations to senior stakeholders.
Requirements
  • Extensive ICT industry experience with strategic and operational service management expertise.
  • Strong experience in asset, release, lifecycle and configuration management practices.
  • ITIL v4 Foundation certification or extensive ITIL experience.
  • Exceptional stakeholder management skills with the ability to influence senior leaders, vendors and customers.
  • Strong analytical and reporting skills with experience using CMDB and ITSM tools.
What We Offer
  • Flexible working arrangements including 3 days in the office and 2 days remote.
  • Inclusive paid parental leave policy.
  • Competitive leave including additional 'connected leave' days.
  • Access to resources, webinars and support for employees.
  • Opportunities for growth through online and facilitator-led learning catalogues.
Why Choose Us

We value diversity and inclusion and are committed to ensuring our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please let us know.

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