Camberwell Contact Centre Ambassador

4 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $62,100

Located in Camberwell, this exciting role offers a unique opportunity to excel in a dynamic environment.

As a contact centre representative, you will play a vital role in delivering exceptional customer service and empathy to clients. This will involve responding to inbound calls from members, advisers, employers, and third parties with regards to superannuation, investments, and pensions.

The ideal candidate will possess proven experience in providing outstanding customer service, with a background in retail, hospitality, or contact centres highly recommended.

This organisation prioritises the growth and development of its employees, offering hybrid work weeks, inclusive teams, and opportunities for career advancement. Key responsibilities include:

  • Responding to client inquiries with compassion and professionalism
  • Escalating complex issues for investigation and resolution
  • Collaborating with internal teams to deliver seamless customer experiences

In return for your hard work and dedication, you can expect:

  • A competitive remuneration package
  • Ongoing training and development opportunities
  • A supportive and inclusive team environment

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