Supervise and Coordinate Visitor Experiences

1 week ago


Canberra, ACT, Australia beBeeExperience Full time $90,000 - $110,000
Visitor Experience Coordinator

The role of Visitor Experience Coordinator is pivotal in ensuring exceptional customer service and visitor experiences at three significant cultural heritage sites.

  • Responsibilities include delivering, supervising, and administering museum tours, learning programs, events, retail services, and front-of-house operations to diverse visitor groups.
  • The Coordinator will oversee Visitor Services Officers and Volunteers, including rostering, training organisation, and performance evaluation.
Requirements and Qualifications

To succeed in this position, applicants must possess excellent communication, interpersonal, and leadership skills. They should also have the ability to work collaboratively with various teams and adapt to changing circumstances.

Benefits

This is an exceptional opportunity to contribute to the ACT's rich cultural tourism offerings while working a four-day week (29.4 hours) for a pro-rata salary.

How to Apply

Applicants are required to submit a two-page pitch addressing the selection criteria, a copy of their current curriculum vitae, and the contact details of two referees.



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