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IT Professional Wanted for Remote and Onsite Support
2 weeks ago
We are seeking a skilled IT professional to provide technical support to our clients. As part of this role, you will be working remotely and onsite, alternating between two weeks in the CBD and two weeks from your home.
About the Role:
This is an exciting opportunity to join our team and utilize your technical skills to troubleshoot and resolve various systems. You will be providing exceptional customer service while working face-to-face and remotely with end users.
Key Skills and Qualifications:
- Proficiency in Office 365 software
- Knowledge of Windows operating systems (10/11)
- Experience with Active Directory, Group Policy, and other networking protocols
- Proficiency in remote desktop support tools (e.g., TeamViewer, RDP)
- Experience with hardware troubleshooting and repair (e.g., desktops, laptops, printers)
- Experience with software deployment tools (e.g., SCCM, Intune)
- Experience with mobile device management
Your Responsibilities:
- Troubleshoot and resolve technical issues for clients
- Provide excellent customer service via phone, email, or remote support
- Collaborate with our team to ensure seamless delivery of services
What We Offer:
- Long term contract with opportunities for extension
- Ongoing professional development and mentoring
- Opportunities to work on innovative projects
- Flexible work arrangements, including remote work options
