Foreign Currency Consultant Role

4 days ago

Gosford, New South Wales, Australia beBeeCustomer Full time $50,000 - $70,000
Customer Service Specialist

We are seeking a highly skilled and enthusiastic customer service specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through outstanding communication and problem-solving skills.

Key Responsibilities:

  • Provide prompt and professional service to customers, responding to their inquiries and resolving any issues in a timely and effective manner.
  • Utilize knowledge of travel tips and advice to create memorable experiences for customers, fostering strong relationships and building trust.
  • Accurately handle transactions with attention to detail, ensuring smooth and efficient currency exchanges.
  • Collaborate with colleagues to achieve store success, promoting a positive and supportive team culture.

Benefits:

  • Recognition and Rewards: Our high performers are recognized through our recognition and reward program.
  • Training and Development: Enjoy two weeks of paid new-starter training and opportunities for ongoing professional growth.
  • Exclusive Discounts: Access exclusive currency discounts for you and your family.
  • Supportive Team Culture: Join a friendly, collaborative team where your contributions are valued.
  • Flexible Work Opportunities: Casual shifts available, offering work-life balance with a 7-day roster that includes weekends.

About You:

  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • You have a keen eye for detail, ensuring accuracy in every transaction and providing exceptional customer service.
  • You have experience in retail or banking, with a strong understanding of handling cash and operating point-of-sale systems.
  • You are passionate about travel and eager to share your experiences and knowledge with others.
  • You are flexible and able to work varied shifts, including weekends, to meet the needs of our business.

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