
Operational Venue Manager
6 days ago
Transforming customer experiences and driving business growth is at the forefront of this critical role.
About the Job
We are seeking an exceptional Operational Venue Manager to oversee the management of our venue, ensuring consistency and quality across all aspects.
This role offers a unique opportunity to lead a high-performing team and drive exceptional customer service aligned with our cultural values and brand promise.
Key Responsibilities:
• Manage both front-of-house (FOH) and back-of-house (BOH) teams, ensuring seamless execution of events and daily operations.
• Foster a positive and inclusive team environment, motivating and inspiring staff to achieve outstanding results.
• Oversee the operational management of the venue, including inventory management, POS systems, and financial controls.
Requirements:
- Proven track record as a General Manager or significant venue management experience, ready to take the next step in the hospitality industry.
- Strong ability to deliver exceptional results, with a focus on KPI achievement and team performance.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a high-performing team.
• Proficient in bar operations and customer service, with a passion for delivering exceptional guest experiences.
• Ability to work in a fast-paced environment and handle high-pressure situations with ease.
What We Offer:
A dynamic and supportive work environment that fosters professional growth and development.
Opportunities to develop and refine your leadership and operational skills.
Flexibility to work evenings, weekends, and holidays as required.
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