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Network Systems Specialist

3 weeks ago

Lane Cove Municipal Council, Australia beBeeICT Full time $100,000 - $120,000
Job Description

We are seeking a skilled ICT professional to join our team and support the Australian Defense Force (ADF).

  • The ideal candidate will have experience in provisioning and maintaining Information and Communications Technology (ICT) systems and solutions.
  • They will provide ICT support including troubleshooting customer issues pertaining to the Software Support System, mobile devices and equipment.

Key Responsibilities:

  • Configure network parameters and firewall settings for standalone devices such as laptops and mobile devices.
  • Provisioning of mobile devices used for tactical operations.
  • Configuration, installation and hardening of Standard Operating Environments (SOE).
  • Provide ICT services on-site and remotely, including occasional travel to customer sites.
  • Technical troubleshooting including Help Desk Support services – e.g. application/hardware faults, network communication.
  • Software support services – installation of software and firmware patches.
  • Create/Update relevant ICT standard operating procedures where applicable.
  • Facilitate training of software support systems for both internal and external customers.
  • Report and investigate security breaches, concerns, and events as well as engage with approved authorities in the event of reportable incidents.

Required Skills and Qualifications:

  • Knowledge of Windows/Linux/Android operating systems, Virtual Machines, network servers, security hardening/management, firewalls, batch files/scripts for process automation.
  • Demonstrated experience in ICT administration.
  • Prior experience in Mobile Device Management (MDM) tools.
  • Experience in development and maintenance of Standard Operating Procedures.
  • Strong communication and stakeholder management skills.
  • Proven problem-solving skills and experience.
  • Able to provide guidance on systems, applications, networks, hardware, to your team, internal stakeholders and customers.

Benefits:

  • Prior experience in DevSecOps will be advantageous.
  • Familiarity with ICT Security and relevant Information Security Management (ISM) controls desirable.