Customer Service Representative Sydney

2 weeks ago

Sydney, New South Wales, Australia Randstad Full time
Travel Insurance Customer Service Agent

Job Summary:

We are seeking a motivated and customer-focused Travel Insurance Customer Service Agent to join our team in Sydney. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible support.

About Us:

Our client is an award-winning online travel insurance company dedicated to making lives easier for travelers. We pride ourselves on our dynamic environment, passionate team, and commitment to excellence.

Key Responsibilities:

  • Handle inquiries and leads through phone, email, and online chat.
  • Guide customers in selecting the best travel insurance for their journeys.
  • Excel in our products and become a go-to expert in travel insurance.
  • Build strong relationships and enhance our brand by delivering exceptional customer experiences.
  • Participate in team celebrations and social activities.

What You'll Get:

  • A supportive and friendly team culture.
  • The opportunity to make a real impact and provide stellar customer service.
  • Top-notch training and support to help you grow your career.
  • A competitive salary package estimated around $60,000 - $80,000 per annum, depending on experience.

Requirements:

  • A genuine passion for helping others and delivering exceptional customer service.
  • Energetic and positive attitude with excellent verbal and written communication skills.
  • Multitasking abilities and ability to navigate systems with ease.
  • Any background in travel insurance, sales, or customer service is a bonus but not required.

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