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Data Insights Specialist
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We are seeking a driven data analyst to fill the role of Customer Analyst. The ideal candidate will be responsible for extracting valuable insights from Microsoft Dynamics 365 and QlikView data.
The successful candidate will leverage these insights to enhance customer outcomes, create meaningful reports, and develop elegant dashboards in Power BI. They will also collaborate with management and cross-functional teams to identify commercial trends, enabling informed decision-making.
- Extract, merge, and analyze data from various sources to generate actionable insights focused on key strategic customers.
- Design intuitive dashboards to present customer data and commercial trends in a clear format.
- Develop reports highlighting customer behavior, purchasing patterns, and opportunities for growth or improvement.
- Collaborate with stakeholders to understand business needs and translate them into data-driven solutions.
- Provide recommendations based on data insights to improve customer retention and revenue growth.
The ideal candidate will possess a Bachelor's degree in Data Analytics, Business Intelligence, Statistics, Computer Science, or a related field, along with minimum 3-5 years of experience in a data analytics role. Required skills include advanced proficiency in Microsoft Dynamics 365 and QlikView, as well as expertise in creating user-friendly dashboards and reports using data visualization tools.
Benefits of this role include:
- A challenging opportunity to work with data and drive business decisions
- A dynamic work environment with opportunities for growth and professional development
- The chance to collaborate with experienced professionals and contribute to a high-performing team
