Delivering Exceptional Customer Experience

1 week ago

Melbourne, Victoria, Australia beBeeCommunication Full time $60,000 - $80,000
Customer Service Specialist

We are seeking a skilled Customer Service Specialist to deliver exceptional customer service by responding to inbound phone enquiries and supporting practitioners and community members.

Key Responsibilities:

  • Build rapport with customers to understand their needs and provide tailored solutions.
  • Utilize experience working in call centre environments to drive effective communication.
  • Adapt to changing environments and manage new challenges with ease.

What We Offer:

A dynamic work environment that fosters an inclusive culture where diversity is valued, and merit-based recruitment practices are applied. We welcome candidates from all backgrounds and promote equity in our hiring process.

Application Requirements:

  • Resume upload
  • Cover letter outlining relevant experience and motivation for the role
  • Support for flexible working arrangements, including part-time and compressed schedules

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