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Store Manager: Wetherill Park

2 months ago

Sydney, New South Wales, Australia Kathmandu Full time
About the Role

We are seeking an experienced Store Manager to lead our Wetherill Park store and drive sales and customer experience. As a Store Manager, you will be responsible for ensuring the successful and efficient running of the store.

Key Responsibilities
  • Customer-Led Culture: Build and drive a customer-led culture through the execution of sales, service, and compliance initiatives.
  • Team Leadership: Inspire and lead a diverse team of outdoor enthusiasts to reach set KPIs and sales targets.
  • Store Operations: Work closely with the Regional Manager to ensure the store is running effectively.
  • Representation: Represent the store and support the wider network in the development and execution of initiatives and processes.
  • Training and Development: Train, mentor, and coach Team Members to work towards goals and succession planning.
  • Customer Experience: Create an enjoyable experience for each and every customer.
Requirements
  • Previous Management Experience: Previous management experience in a retail or customer service environment.
  • Leadership Skills: Proven ability to lead, motivate, and build sales and service through exceptional store management.
  • Problem-Solving: Exceptional problem-solving abilities and a proactive outlook.
  • Retail Knowledge: Sound knowledge of retail requirements, including POS, stock control, cash handling, security, and store presentation.
  • Target-Oriented: Demonstrated experience working to targets and KPIs and fostering a high-performance culture.