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Retail Operations Manager

2 months ago

Cowes, Victoria, Australia St Vincent De Paul Full time
About the Role

We are seeking a highly skilled and experienced Retail Casual Duty Manager to join our team at St Vincent de Paul Society Victoria. As a key member of our retail operations team, you will be responsible for leading a team of staff and volunteers to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and Develop a High-Performing Team: Foster a positive and inclusive team culture, providing coaching and guidance to staff and volunteers to achieve sales targets and deliver exceptional customer service.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Store Operations: Oversee the day-to-day operations of the store, ensuring efficient use of resources, maintaining high standards of customer service, and promoting a safe and healthy work environment.
About You

We are looking for a highly motivated and experienced retail professional with a proven track record of leading high-performing teams and driving sales growth. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with staff, volunteers, and customers.

Key qualifications and experience include:

  • Retail Management Experience: Proven experience in a retail management role, with a focus on leading high-performing teams and driving sales growth.
  • Customer Service Skills: Excellent customer service skills, with the ability to build strong relationships with customers and provide a positive shopping experience.
  • Leadership and Coaching Skills: Proven ability to lead and develop a high-performing team, with a focus on coaching and guiding staff and volunteers to achieve sales targets and deliver exceptional customer service.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. As a member of our team, you will have the opportunity to make a real difference in the lives of our customers and contribute to the mission of St Vincent de Paul Society Victoria.