Service Centre Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministration Full time $60,000 - $80,000
Job Overview

The Administration Officer is a vital role within the Child Safety Service Centre, ensuring seamless operations and exceptional customer service.

This position plays a critical part in maintaining the integrity of our services, working closely with team members to deliver efficient results.

Key Responsibilities:
  • Ensure compliance with human resources, records management, finance, travel, and administrative policies and procedures.
  • Maintain vehicles, buildings, and equipment to facilitate effective functioning of the service centre.
  • Administer financial processes, including procurement, ordering, payments, petty cash, and monthly monitoring and reconciliation, in accordance with current legislative and departmental accounting practices.
  • Provide front-facing customer service, answering phone calls and attending to front counter enquiries in a fast-paced environment.
  • Administer HR processes in accordance with current legislation and departmental policies.
  • Utilize a range of software packages and databases for the administration of services provided by the service centre.
  • Collaborate with team members, understanding roles and responsibilities within the service centre to deliver efficient services.
  • Update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
  • Develop and maintain professional and collaborative relationships, communicating with internal and external stakeholders to achieve positive outcomes.
  • Prioritize and coordinate activities in a team environment to meet deadlines, and be flexible in a changing work environment.

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