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Marketing Host

4 weeks ago

Browns Plains, Queensland, Australia Greenbank Services Club Full time

{"h1": "Marketing Host Opportunity at Greenbank Services Club", "p": "We are seeking a highly motivated and customer-focused Marketing Host to join our team at Greenbank Services Club. As a Marketing Host, you will play a key role in enhancing customer service, achieving key performance indicators, and meeting financial targets in a fast-paced entertainment venue.", "ul": [{"li": "Maintain and develop relationships with members"}, {"li": "Ensure compliance with liquor and gaming regulations"}, {"li": "Maximise patron satisfaction levels by driving service standards"}, {"li": "Answer phone calls and direct them to the correct contact or answer enquiries"}, {"li": "Sale of liquor through the on-premise bottle shop"}, {"li": "Host and conduct internal club promotions"}, {"li": "Make microphone announcements"}, {"li": "Answer all enquiries from members"}], "h2": "Key Responsibilities", "ul": [{"li": "Enhance customer service"}, {"li": "Achieve individual and team KPIs"}, {"li": "Meet financial targets"}, {"li": "Coach and motivate team members"}], "h2": "Requirements", "ul": [{"li": "Responsible Service of Alcohol certificate"}, {"li": "Responsible Service of Gaming certificate"}, {"li": "Comply with current vaccine mandate as directed by Queensland Health"}, {"li": "Experience in conflict resolution and employee engagement"}, {"li": "Working rights in Australia"}], "h2": "Essential Skills & Competencies", "ul": [{"li": "Extensive knowledge of club activities"}, {"li": "Knowledge of aspects of compliance with relevant legislation"}, {"li": "Proven ability to deal with a diverse demographic"}, {"li": "Ability to improve communications and form strong customer relations"}, {"li": "Effective time management and organisational skills"}, {"li": "Immaculate personal presentation and service"}]}