Diverse Communities Tenancy Officer

2 weeks ago

Adelaide, South Australia beBeeTenancy Full time $68,000 - $87,000
We are seeking a Community Support Officer to join our team. As a Community Support Officer, you will play a critical role in delivering tenancy and property management services to our tenants. Your primary responsibility will be to manage a diverse portfolio of properties, ensuring that our tenants have access to the support they need to maintain successful tenancies.
About the Role

The Community Support Officer is responsible for managing breaches of tenancy conditions with the Manager, conducting formal tenancy inspections, identifying and addressing any barriers to sustaining successful tenancies, and ensuring properties meet high standards.

  • Ensure tenants understand their responsibilities and provide necessary information for a sustainable tenancy.
  • Respond to tenant inquiries and provide assistance or referrals as needed.
  • Conduct formal tenancy inspections, identifying and addressing any barriers to sustaining successful tenancies.
  • Identify, report, and monitor repairs, ensuring properties meet high standards.
  • Manage breaches of tenancy conditions with the Manager.

We are looking for someone who is passionate about providing excellent customer service, has strong communication and conflict resolution skills, and can build rapport with tenants, service providers, and stakeholders.


Requirements

To be successful in this role, you will require:

  • A demonstrated ability to work effectively with individuals from diverse cultural and linguistic backgrounds.
  • An understanding of the challenges faced by those experiencing a housing crisis or living with mental health and/or disability.
  • Proven ability to deliver high-quality and effective tenancy support services.

You will also require strong negotiation and conflict resolution skills, as well as a positive approach to engaging tenants, service providers, and stakeholders.


What We Offer

As a Community Support Officer with our organization, you will have access to flexible working options, salary packaging, meal entertainment cards, paid parental leave, study leave, and career development opportunities.

We offer a supportive and inclusive work environment that values diversity and promotes professional growth.

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