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Software Maintenance and Support Developer

2 months ago

Melbourne, Victoria, Australia IBISWorld Full time
About the Role

IBISWorld is seeking an experienced Software Maintenance and Support Developer to join our growing technology team. As a key member of our digital transformation initiative, you will play a crucial role in supporting and maintaining our innovative products and customer experiences.

Key Responsibilities
  • Bug Identification and Resolution: Identify and resolve bugs while maintaining communication and setting expectations with both internal and external stakeholders.
  • Feature Enhancement and Optimization: Enhance and optimize existing features to deliver better experiences to stakeholders.
  • Comprehensive Documentation: Maintain comprehensive documentation of bugs, fixes, and features.
  • Cross-Team Collaboration: Work closely with QA, Developers, and stakeholders to ensure successful delivery of changes and updates.
  • Security Compliance: Ensure all fixes and changes comply with relevant security standards and address security vulnerabilities proactively.
  • System Performance Monitoring: Continuously monitor system performance and availability, addressing any performance issues promptly.
  • Agile Practices: Work in an agile environment to deliver high-quality software; championing best practices and engineering excellence.
Requirements
  • 5+ years of experience working as a technical contributor in a full-stack environment
  • Tertiary degree in computer science or information technology, and/or related experience
  • Experience with ASP.NET /.NET Core / VB.NET / C# using Visual Studio
  • Experience with SQL Server 2008 and higher (understand Triggers, Stored Procs, etc.); skills manipulating data in XML, XSLT, JSON formats
  • Proficient with cross-browser HTML and CSS programming, JavaScript, JQuery and MVC/WebForms
  • Experience with IIS and Unit testing
  • Develop and integrate web applications and sites with version control systems i.e. Azure DevOps, Git, SVN
  • Experience working with Content Management Systems (CMSs). Practical experience with Umrbaco.NET CMS a plus
  • Exceptional analytical and problem-solving skills
  • Expertise in feature definition, design and feasibility; demonstrated skill in estimating development time.
  • Willingness to proactively identify opportunities for process and system improvement
  • Experience of the full web development project lifecycle, from client requirement gathering through to documentation
  • Exceptional organizational skills, with the ability to manage and prioritize various responsibilities and consistently meet deadlines; flexibility to effectively deal with unexpected assignments, changes to workload or design revisions mid-project based on management priorities or client requests
  • Excellent interpersonal, written and verbal communication skills, especially with stakeholders who often have limited technical knowledge
  • Ability to work with others, as well as independently and autonomously with minimal supervision
What We Offer
  • Flexible working hours and remote working arrangements
  • Professional development and training
  • Friday afternoon company-wide meetups
  • Employee benefits and rewards via free breakfast, fruit, and the Perkbox app
  • Subsidized gym membership at the Grand Hyatt City Club