Duty Manager
1 month ago
Unlock Your Potential as a Duty Manager
At Travel + Leisure Co., we're passionate about delivering exceptional experiences for our guests. As a Duty Manager, you'll play a crucial role in ensuring the smooth operations of our hotel, overseeing daily activities, and providing outstanding service to our guests.
Your Key Responsibilities
- Welcoming and registering owners and guests, providing detailed information about local area attractions
- Furnishing administrative tasks, addressing guest concerns, and building a high-performing team
- Developing and leading a team to promote high levels of customer service
What We Offer
- Subsidized private health insurance
- Financial support for professional development
- Exclusive discounts on hotel stays in Australia, Fiji, and New Zealand
- Birthday leave to celebrate your special day
- Reward & recognition program
What We're Looking For
- Proven experience in a Front Office department at a supervisory level
- Knowledge of hotel property management systems, Opera preferred
- Excellent communication skills, written, verbal, and active listening
- Detail-focused with an organized approach and ability to multitask
- Positive attitude, vibrant, and passionate about delivering exceptional customer service
- Exceptional time management skills and ability to work under pressure
- Strong negotiation and problem-solving skills
- Bookkeeping/finance experience is highly regarded
- Immaculate presentation and grooming standards
- Ability to work a flexible roster, including weekends and school and public holiday periods
- Having your own car/vehicle will be necessary due to this being a more remote location
Why Travel + Leisure Co?
We're a company that values hospitality, inclusivity, and excellence. We foster a positive work environment where your ideas are valued, and your growth is encouraged. Join our global team and build a career where memories start with you.
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