Duty Manager

1 month ago


Cowes, Victoria, Australia Travel + Leisure Co Full time

Unlock Your Potential as a Duty Manager

At Travel + Leisure Co., we're passionate about delivering exceptional experiences for our guests. As a Duty Manager, you'll play a crucial role in ensuring the smooth operations of our hotel, overseeing daily activities, and providing outstanding service to our guests.

Your Key Responsibilities

  • Welcoming and registering owners and guests, providing detailed information about local area attractions
  • Furnishing administrative tasks, addressing guest concerns, and building a high-performing team
  • Developing and leading a team to promote high levels of customer service

What We Offer

  • Subsidized private health insurance
  • Financial support for professional development
  • Exclusive discounts on hotel stays in Australia, Fiji, and New Zealand
  • Birthday leave to celebrate your special day
  • Reward & recognition program

What We're Looking For

  • Proven experience in a Front Office department at a supervisory level
  • Knowledge of hotel property management systems, Opera preferred
  • Excellent communication skills, written, verbal, and active listening
  • Detail-focused with an organized approach and ability to multitask
  • Positive attitude, vibrant, and passionate about delivering exceptional customer service
  • Exceptional time management skills and ability to work under pressure
  • Strong negotiation and problem-solving skills
  • Bookkeeping/finance experience is highly regarded
  • Immaculate presentation and grooming standards
  • Ability to work a flexible roster, including weekends and school and public holiday periods
  • Having your own car/vehicle will be necessary due to this being a more remote location

Why Travel + Leisure Co?

We're a company that values hospitality, inclusivity, and excellence. We foster a positive work environment where your ideas are valued, and your growth is encouraged. Join our global team and build a career where memories start with you.


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