Driver Training Specialist

1 week ago

Sydney, New South Wales, Australia beBeeTraining Full time $90,000 - $120,000
Job Opportunity

King Living is a leading Australian furniture brand committed to creating simplicity and balance in living spaces and work environments.

We are seeking an experienced Delivery Driver Training Manager to join our Supply Chain team. This role offers a unique opportunity to make a meaningful impact by building driver capability, embedding a strong safety culture, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Design and deliver comprehensive training programs for last-mile delivery drivers that enhance their skills, safety, and customer service.
  • Create engaging training resources, including manuals, video tutorials, and on-road assessments to support driver development.
  • Manage driver onboarding, ensuring new recruits are fully trained in product handling, assembly, and customer service.
  • Evaluate competencies post-training to confirm readiness and capability.
  • Conduct regular sessions on safety, accident prevention, and regulatory compliance to maintain a high standard of performance.
  • Monitor delivery performance data to identify gaps and deliver targeted training to improve efficiency and quality.
  • Provide ongoing training in conflict resolution, problem-solving, and customer service excellence to foster a positive and supportive environment.
  • Lead, mentor, and coach delivery drivers to promote a culture of continuous learning and improvement.
  • Collaborate with Logistics, Customer Service, and Retail teams to align training with business goals and objectives.
  • Report on training outcomes, driver improvements, and continuous development opportunities to inform strategic decision-making.
About the Role
  • Proven experience developing and delivering structured training programs, preferably in logistics or last-mile delivery.
  • Skilled at creating engaging training materials and assessment tools to support driver development.
  • Strong understanding of safety compliance, regulatory requirements, and customer service excellence to ensure a high standard of performance.
  • Excellent communication and coaching skills to effectively lead and motivate teams.
  • Experience as a leader, able to inspire and motivate teams to achieve business goals and objectives.
  • Proficient in Microsoft Office and confident using AI-driven tools for training delivery.
  • Adaptable, collaborative, and committed to building a culture of learning and improvement.
Benefits
  • Supportive team environment that fosters growth and development.
  • Opportunities for career advancement and professional growth.
  • Generous employee discounts on premium products to recognize employee value.
  • Paid parental leave and family-friendly policies to support work-life balance.
  • Regular team events and opportunities for connection and growth to build a sense of community.

Our core values of Passion, Integrity, Collaboration, and Innovation guide everything we do. If you share these values, you will thrive in our dynamic and inclusive work environment.

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