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About Johnny Bigg
Johnny Bigg is a leading menswear brand in the retail industry, delivering affordable, sharp fashion to the style-conscious guy. Our philosophy is to provide an exceptional customer experience and help our customers find their next great outfit.
Job Summary
We are seeking a casual team member who is passionate about taking our customers on a journey to their next outfit. As a Johnny Bigg team member, you will provide an exceptional customer experience, bring energy and enthusiasm to our shop floor, and work collaboratively with your team to achieve sales targets.
Key Responsibilities
- Provide exceptional customer service to each and every customer, ensuring a positive and engaging experience.
- Bring your energy and enthusiasm to our shop floor, creating a welcoming and inviting atmosphere for customers.
- Work collaboratively with your team to achieve sales targets and meet key performance indicators (KPIs).
- Be open to feedback and willing to develop and grow your skillset and knowledge.
- Be self-motivated and driven, with a desire to succeed and grow in your role.
Requirements
- Previous experience in customer service, preferably in a retail environment.
- Confident in communicating and building rapport with customers.
- Demonstrated ability to meet and exceed KPIs and sales targets.
- Strong desire to challenge yourself and grow in your role.