Senior Technical Support Specialist

19 hours ago

Melbourne, Victoria, Australia beBeeDevelopment Full time $90,000 - $120,000
About the Opportunity

We are seeking a highly skilled Senior Technical Support Specialist to join our team. This role is based in our Richmond office and offers excellent career development opportunities.

Main Responsibilities:
  • Provide top-notch technical assistance to users
  • Collaborate with the IT Operations Manager to achieve team goals
Necessary Skills and Qualifications:
  • Degree in Information Technology, Computer Science, or a related field
  • Industry certifications such as ITIL Foundation and Microsoft Certified: Modern Desktop Administrator Associate
  • Experience working with remote support tools and ticketing systems
  • Familiarity with Active Directory, Group Policy, and basic scripting
  • Expertise in cloud services and virtualization technologies
What We Offer:
  • A competitive salary package
  • An attractive work environment
  • A culture that supports work-life balance
  • Ongoing professional development
  • Access to an Employee Assistance Program
  • Novated leasing options
  • Discounts on corporate health insurance
  • Job security

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