Retail Experience Leader

1 day ago

Adelaide, South Australia beBeeCustomerService Full time $90,000 - $93,000
Store Manager

We are building a brand that represents diverse individuals and communities. Our mission is to provide exceptional customer experiences and create memorable interactions.

Cultivating a positive work environment where each visit goes beyond a transaction is key. We value collaboration, creativity, and inclusivity.

  • Lead and inspire a team to deliver outstanding customer service, fostering a welcoming shop floor that reflects our values.
  • Analyse key business metrics, set targets, and drive sales growth through events, parties, and outreach initiatives.
  • Maintain a well-stocked, visually appealing shop with product displays reflecting current trends and seasonal changes.
  • Manage financials, controlling staffing, operational costs, and stock levels to achieve a healthy retail margin.
  • Recruit, train, and develop a diverse and talented team, ensuring they meet sales and service goals.
  • Foster effective communication, regular team check-ins, and promote work-life balance.
  • Plan and implement in-store and external events, enhancing the shop's visibility and attracting new customers.
  • E nsure the shop operates within established guidelines, creating processes to suit your unique needs.
  • Promote safety and well-being within the team, ensuring a secure work environment and access to support resources.

Skills: Customer Service, Leadership, Teamwork, Communication

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