Penrith Hospitality Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeExperience Full time $45,000 - $50,000

We are currently seeking a skilled and experienced Front Office Team Member to join our dynamic team at Mercure Penrith.

This exciting opportunity will see you working as part of a dedicated Front Office and Reservations team, providing exceptional service and guest experiences to our valued customers.

Your primary responsibilities will include ensuring all reservations are updated accurately, communicating with hotel departments to ensure seamless guest experiences, and promoting the Accor Live Limitless loyalty program to all guests.

You will also be required to work over a 7-day roster and demonstrate flexibility and teamwork across our Reservations, Reception and Food and Beverage teams.

To be successful in this role, you will need to possess strong organisational and multitasking abilities, with a keen eye for detail. Previous experience as a Front Office Guest Services Agent is essential, along with proficiency in hotel PM systems and barista skills.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service and guest experiences, we would love to hear from you.

We offer a range of benefits including access to our Accor Academy, opportunities for career development and growth within Accor's global network, and incredible Accor Heartist Benefits such as discounted food and beverage and accommodation worldwide.

Our commitment to diversity and inclusion means we welcome applicants from diverse backgrounds and offer reasonable adjustments to support you throughout the recruitment process.

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