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Retail Observations Specialist

3 weeks ago

Perth, Western Australia beBeeCommunication Full time $45,000 - $65,000
Customer Service Reviewer

We are seeking meticulous individuals to excel in our customer service roles. As a Customer Service Representative, you will conduct observational assessments of retail environments and provide feedback on presentation, service, and sales techniques.

Your role will involve posing as a customer, making detailed observations, and submitting surveys online about your experience. Ideal candidates possess excellent communication skills, reliability, and access to the internet.

Surveys can take anywhere from 10 minutes to 1 hour to complete. Our company has been helping leading retail brands understand their customers' experiences for over two decades. You can contribute valuable insights by joining our team.

Key Responsibilities
  • Conduct observational assessments of retail outlets
  • Submit surveys online about your experience
  • Provide detailed feedback on store presentation and service
Requirements
  • Detailed observation and reporting skills
  • Excellent communication and interpersonal skills
  • Reliability and flexibility
  • Access to the internet