
Store Operations Lead
2 weeks ago
Your new role will be to oversee the operational efficiency and customer experience across multiple stores. This is a hands-on leadership position ideal for someone who thrives in a fast-paced environment.
- Lead daily store operations, ensuring consistency and excellence.
- Drive compliance with standard operating procedures, hygiene, safety, and service standards.
- Recruit, train, and coach store managers and frontline teams.
- Monitor key performance indicators (KPIs).
- Manage inventory, ordering, and wastage.
- Oversee new store openings, including recruitment, training, and pre-launch readiness.
- Support franchise partners with operational guidance and compliance.
This is an opportunity to join a growing brand with exciting expansion plans. You will lead a passionate, high-performing team and enjoy a collaborative and supportive work culture.
Key Requirements:
- Demonstrated experience managing multi-site retail operations.
- Proven leadership and team development skills.
- A driving licence as travel will be required.
- Strong knowledge of food safety, service standards, labour, and inventory management.
- Candidates who speak Thai or Mandarin are highly desirable.
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