Personal Care Service Establishment Specialist

3 days ago


Brisbane, Queensland, Australia Spinal Life Australia Full time

About Spinal Life Australia

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Spinal Life Australia is a leading provider of personal care services, dedicated to supporting individuals with spinal cord injuries and related conditions. Our team is passionate about delivering exceptional care and empowering our clients to live their best lives.

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Salary Package

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We offer a competitive salary package, estimated at $65,000 - $80,000 per annum, commensurate with experience and qualifications.

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Job Description

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We are seeking an experienced Personal Support Worker to join our Service Establishment Team as a Key Support Worker. As a Key Support Worker, you will play a critical role in establishing new client relationships, providing training to new team members, and ensuring seamless service delivery.

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Key Responsibilities

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  • Meet with new clients to discuss their personal care needs and develop individual support plans.">
  • Provide training to new PSW team members on our service offerings and protocols.">
  • Work collaboratively with the Client Service Officer to establish new client services and resolve any issues that may arise.">
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Requirements

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To be successful in this role, you will possess:

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  • Exceptional communication and interpersonal skills.">
  • Great customer service focus and attitude.">
  • Writing and administration skills, including developing and writing individual support plans.">
  • Ability to provide observations and feedback to relevant Nursing and Allied Health staff.">
  • Person-to-person training skills, with the ability to adapt your training style and communication to suit different clients and teams.">
  • Problem-solving skills and flexibility to provide supports in varied locations.">
  • Reliability and professionalism in representing Spinal Life Australia.">
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Benefits

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We offer a range of benefits, including:

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  • Extensive training and professional development opportunities.">
  • A supportive and collaborative work environment.">
  • The opportunity to make a meaningful difference in the lives of our clients.">
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Location

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This role is based in our Brisbane office, with travel required throughout the city. We encourage applications from experienced PSWs living in the inner south or north suburbs of Brisbane.

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How to Apply

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If you are passionate about delivering exceptional personal care services and have the necessary skills and experience, please submit your resume and cover letter outlining your experience and qualifications. We look forward to hearing from you



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