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Community Engagement Specialist
2 months ago
The Spark Consortium has been selected to deliver the Central Package of the North East Link Project, Victoria's largest road project. The project involves delivering twin three-lane tunnels and key interchanges for the project.
About the OpportunityThe Precinct Community Engagement Coordinator plays a key role in the communications and engagement function delivering the North East Link's Primary Package. The role will be based at the NEL's Watsonia Hub and will provide in-person engagement, as well as project and administrative support for the Communications and Community Relations team.
Key Responsibilities- Develop and maintain positive relationships with project delivery partners to resolve issues and capitalize on opportunities.
- Support the Project Team in engagement activities with external project stakeholders by providing accurate and up-to-date project information.
- Provide project administrative support, including coordinating temporary resident relocation, property damage claims, and preparing project reporting.
- Report on queries, complaints, and in-person engagement activities, including recording all interactions in the project stakeholder management database.
- Work closely with the Precinct Community Engagement Lead and Senior Advisor to support and assist the Communications and Community engagement function for the northern section of the project.
- Tertiary qualification in a relevant field, such as Communications, Public Relations, or a related field, or experience in a project or customer support role.
- Ability to operate computer-based technology and software programs, such as the MS Office suite of programs.
- Good communication and interpersonal skills, with the ability to build trust with both internal and external stakeholders.
- Good writing and data capturing skills.
- Demonstrated ability to coordinate administrative support functions.
SPARK is committed to equal employment opportunity and actively seeks to remove barriers people may face in gaining a successful position on the North East Link Central Package. We value diversity, inclusion, and equity through providing a working environment where all employees feel included, valued, and free to bring their different skills, experiences, and perspectives.
