Operations Lead APF
3 weeks ago
We're evolving our operations to better serve our customers and communities. With cutting-edge sorting technology, we're shifting from mechanisation to automation, enhancing our service delivery and providing customers with real-time visibility of their shipments.
As the Operations Lead for the Adelaide Parcel Facility (APF), you will play a crucial role in managing night operations. You'll support the Processing Manager in fostering a collaborative culture, driving performance improvements, and ensuring safety and compliance standards are met.
Key Responsibilities:
- Lead and direct processing and support activities to meet operational performance targets.
- Ensure compliance with quality and safety standards while driving process improvements.
- Manage staff allocation and resource availability for efficient operations.
- Engage and influence stakeholders to enhance service delivery and customer satisfaction.
- Coach and mentor team members to promote a positive workplace culture.
About You
We're looking for motivated leaders who can inspire and bring out the best in their teams. You will need:
- Strong leadership and team-building experience.
- Proven ability to coach and mentor others.
- Excellent interpersonal and communication skills.
- A strong focus on customer service and operational excellence.
- Experience in a logistics or operational environment.
- Yellow Belt accreditation (or equivalent)
How We'll Deliver for You
- Collaborative team environment with strong career development opportunities.
- Be part of a culture where everyone feels valued and included.
- Work with a diverse and dynamic workforce committed to safety and well-being.
We're committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au
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