Formal Messaging Technician

2 weeks ago

Canberra, ACT, Australia Fujitsu Full time

We are Fujitsu, a global leader in technology and business solutions that transform organisations and the world around us.

We are seeking an experienced Formal Messaging Technician to form part of a 24/7 close-knit team in performing the coordination and support to customer Messaging within the Defence strategic environment.

This role provides a critical function in supporting ongoing customer operations on a day-to-day basis, requiring an active NV2 Security Clearance.

Responsibilities and Accountabilities:

  • Monitor servers, messaging queues and gateways.
  • Provide level one and two support for several applications contained within, and create, modify, delete and maintain user accounts for these applications.
  • Confirm successful and timely delivery of formal messages to the customer via several methods.
  • Conduct onsite security-specific activities.
  • Ensure all day-to-day activities align with relevant security requirements, Procedures Manual and other relevant standards.
  • Manage customer relationships and deliver training/workshop events.

Requirements:

  • NV2 Security Clearance is essential.
  • Experience within the Defence ICT environment is required.
  • Ideal experience in Defence Communications Facility.
  • Ability to work to tight deadlines and under pressure, knowing when to escalate issues.
  • Proven ability to work well within a team environment.
  • Problem-solving skills with the ability to understand and interpret complex situations and activities.
  • Ability to work on a 24/7 roster.

Fujitsu values diversity, equity and inclusion, and we strive to create an inclusive environment where our people can bring their full selves to work.

We offer tailored career paths, flexible work arrangements, and a range of benefits to support your professional and personal growth.

As an inclusive employer, we welcome applications from diverse candidates and encourage those who identify as women and gender diverse, Aboriginal and Torres Strait Islander people, Māori and Pacific people, LGBTI+ people, people with a disability, culturally and linguistically diverse people, and veterans and emergency responders to apply.

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