Formal Messaging Specialist

3 weeks ago


Canberra, ACT, Australia Fujitsu Full time

About the role

We are seeking an experienced professional to join a 24/7 close-knit team in performing the coordination and support to customer Messaging within a strategic environment.  

This role provides a critical function in supporting ongoing customer operations on a day-to-day basis, ensuring that all activities are in line with relevant security requirements, procedures, and standards.

Responsibilities and Accountabilities:

  • Monitor servers, messaging queues, and gateways.
  • Provide level one and two support for several Defence applications, creating, modifying, deleting, and maintaining user accounts.
  • Confirm the successful and timely delivery of formal messages to customers via multiple methods.
  • Conduct onsite security-specific activities.
  • Ensure that day-to-day activities align with security requirements, procedures, and standards.
  • Manage customer relationships and deliver training and workshop sessions.

Requirements:

  • NV2 Security Clearance is essential.
  • Experience within the Defence ICT environment is necessary.
  • Ideal experience in Defence Communications Facilities.
  • Ability to work under pressure and meet tight deadlines, knowing when to escalate issues.
  • Proven ability to work effectively within a team environment.
  • Problem-solving skills with the ability to interpret complex situations and activities.
  • Ability to work on a 24/7 roster.

About Fujitsu

We are an organisation with a strong set of values, promoting diversity, equity, and inclusion. We strive to create an inclusive environment where our people can bring their full selves to work.

  • We put people first, valuing diversity to drive innovation.
  • We offer tailored career paths to support your growth.
  • We have an excellent reputation across the region and globally.
  • We live our values of aspiration, trust, and empathy every day.


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