Formal Messaging Specialist
3 weeks ago
About the role
We are seeking an experienced professional to join a 24/7 close-knit team in performing the coordination and support to customer Messaging within a strategic environment.
This role provides a critical function in supporting ongoing customer operations on a day-to-day basis, ensuring that all activities are in line with relevant security requirements, procedures, and standards.
Responsibilities and Accountabilities:
- Monitor servers, messaging queues, and gateways.
- Provide level one and two support for several Defence applications, creating, modifying, deleting, and maintaining user accounts.
- Confirm the successful and timely delivery of formal messages to customers via multiple methods.
- Conduct onsite security-specific activities.
- Ensure that day-to-day activities align with security requirements, procedures, and standards.
- Manage customer relationships and deliver training and workshop sessions.
Requirements:
- NV2 Security Clearance is essential.
- Experience within the Defence ICT environment is necessary.
- Ideal experience in Defence Communications Facilities.
- Ability to work under pressure and meet tight deadlines, knowing when to escalate issues.
- Proven ability to work effectively within a team environment.
- Problem-solving skills with the ability to interpret complex situations and activities.
- Ability to work on a 24/7 roster.
About Fujitsu
We are an organisation with a strong set of values, promoting diversity, equity, and inclusion. We strive to create an inclusive environment where our people can bring their full selves to work.
- We put people first, valuing diversity to drive innovation.
- We offer tailored career paths to support your growth.
- We have an excellent reputation across the region and globally.
- We live our values of aspiration, trust, and empathy every day.
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