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Pet Aftercare Coordinator

1 month ago


Windsor, Australia Invocare Full time
Pet Aftercare and Keepsake Preparation Coordinator

We are seeking a compassionate and detail-oriented individual to join our team as a Pet Aftercare and Keepsake Preparation Coordinator. In this role, you will have the opportunity to make a meaningful impact on the lives of pet owners and their families.

Key Responsibilities:
  • Prepare pets for office viewings and cremations, ensuring the highest level of care and respect.
  • Take clay, ink, and digital paw prints, trimming fur and claws as needed.
  • Carry out viewing cremations and gold and platinum creations as required.
  • Manage the cool room and pets on hold, liaising with the client care team on progress.
  • Assist with warehouse duties, including unpacking stock and accepting deliveries.
  • Prepare pet ashes for urns, boxes, and jewelry, and finalize preparation for return to clients.
About You:
  • You are comfortable handling pets with care, including occasionally dealing with deceased pets.
  • You possess excellent communication skills, both written and verbal.
  • You have a strong attention to detail and are organized, reliable, and able to manage your workload efficiently.
  • You are physically fit and able to lift up to 25kg.
Benefits:
  • We offer a rewarding and meaningful work environment, where you can make a difference in the lives of pet owners and their families.
  • You will have access to tailored induction and training programs, as well as opportunities for professional growth and development.
  • We provide a diverse and inclusive workplace, with a focus on employee well-being and satisfaction.

If you are passionate about providing compassionate care and support to pet owners and their families, we encourage you to apply for this rewarding role.