Travel Risk Manager

Job Description

We are seeking a highly skilled professional to lead our program employee health and travel insurance functions across Asia Pacific. The ideal candidate will have experience in insurance coordination or travel risk management, preferably within a multinational or development sector organisation.

The successful candidate will be responsible for managing external relationships with service providers such as International SOS and insurance brokers, including membership oversight, reporting, and issue resolution.

This role also involves coordinating travel safety and risk mitigation strategies, including familiarity with travel tracking systems and global security protocols.

Key responsibilities include:

• Providing technical guidance and responding to internal queries regarding program employee health and travel insurance coverage.
• Ensuring all departments and programs understand their insurance needs and facilitating appropriate coverage adjustments as necessary.
• Liaising with insurance brokers to coordinate the negotiation of terms and ensuring comprehensive coverage, taking into account local regulatory compliance requirements across various Asia Pacific countries.
• Developing and maintaining strong broker relationships and staying informed on market trends.
• Coodinating the annual insurance renewals process, including gathering necessary information, preparing documentation, and ensuring timely negotiation and renewals.
• Analyzing renewal proposals and advising senior management on coverage and cost-effectiveness, seeking out best value for money options.
• Collaborating with the Risk Management team to identify and assess risks and ensuring they are adequately covered by insurance policies for program health and travel policies.
• Developing strategies to mitigate risks through insurance solutions.
• Maintaining accurate and up-to-date insurance records and documentation.
• Preparing regular reports on insurance activities, renewals, claims, and coverage status for management review.
• Analyzing insurance data to identify trends and areas for improvement, and developing tools or updating policies to support continuous improvement initiatives.

Required Skills and Qualifications

• Bachelor's Degree + Five years of relevant experience, or Master's Degree + Three years of relevant experience.
• 5-10 years' experience in insurance coordination or travel risk management, preferably within a multinational or development sector organisation.
• Strong understanding of insurance principles and travel safety frameworks, including business travel, expatriate coverage, and local medical insurance.
• Proven ability to manage external relationships, particularly with service providers such as International SOS and insurance brokers, including membership oversight, reporting, and issue resolution.
• Experience in coordinating travel safety and risk mitigation strategies, including familiarity with travel tracking systems and global security protocols.
• Excellent communication and stakeholder engagement skills, with the ability to liaise effectively across internal teams (e.g. Program Delivery, Global Security Office) and external partners.
• High level of organisational and analytical skills, including the ability to manage multiple priorities, maintain accurate records, and produce reports for senior management.
• Knowledge of regulatory requirements across Asia Pacific jurisdictions relevant to insurance and international travel.
• Commitment to diversity, integrity, and excellence, and ability to apply these in a cross-cultural and inclusive work environment.

Benefits

• This is a mid-senior level position.
• Full-time employment.
• Opportunity to work in a professional services industry.