Customer Experience Specialist

2 days ago


Margaret River, Australia Coles Full time
About Coles Supermarkets

Coles Supermarkets is one of Australia's most iconic and trusted businesses, providing fresh food, groceries, general merchandise, liquor and fuel to millions of people every week. With over 120,000 people working across more than 2,500 retail outlets, we offer a unique opportunity for individuals to join a dynamic team and make a real difference in the lives of our customers.

Job Description:

We are currently seeking a Customer Experience Specialist to join our Fresh Produce Team. As a key member of our team, you will be responsible for creating an exceptional customer experience by providing outstanding service and ensuring that our store displays are visually appealing and well-stocked.

Key Responsibilities:
  • Provide great customer experiences by working with enthusiasm, energy and pace
  • To know your stuff, as you'll be a go-to person for customer queries
  • Be active – you'll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching
  • The availability to work flexible hours across our store trading days (including early mornings, evenings and weekends)
About You:

We are looking for someone who is passionate about delivering excellent customer service and has a commitment to providing a positive shopping experience. You will be a strong communicator and team player, able to work effectively in a fast-paced environment.

Salary:

We offer a competitive salary of $25-30 per hour, depending on experience. In addition to your hourly rate, you will also receive a range of benefits including flexible work arrangements, additional leave and parental leave entitlements.

Benefits:

We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability.

Why Join Coles?

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. At Coles, we believe that everyone leads unique lives, and we offer flexible work, additional leave and parental leave entitlements to reflect this. So if you're looking for a new challenge and want to be part of a team that values diversity, equity and inclusion, then we'd love to hear from you



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