Strategic Operations Director

4 weeks ago


Brisbane, Queensland, Australia Minor Hotels Full time

Job Title: Director of Operations - Strategy and New Ventures

Company Description: Minor Hotels is a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. We are seeking a seasoned Director of Operations - Strategy and New Ventures to join our leadership team.

Job Description:

We are looking for a strategic leader to drive operational efficiency and excellence across our hotel portfolio. The ideal candidate will have extensive experience in a senior leadership role, with a proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations.

Key Responsibilities:

  • Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
  • Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
  • Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
  • Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
  • Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
  • Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
  • Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
  • Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
  • Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
  • Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion.

Requirements:

  • Extensive experience in a senior leadership role focused on business strategy, operational improvement, and organisational development.
  • Proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations, particularly within acquisitions or business expansion.
  • Strong strategic thinking skills with the ability to align operational changes with long-term business goals.
  • Exceptional communication and leadership skills, with experience influencing and working closely with executive leadership teams.
  • Ability to manage multiple priorities, lead large-scale projects, and inspire change across the organisation.

Benefits:

  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Access to Minor Hotels ANZ paid parental leave benefits
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave.
  • Educational Financial support may be available to those who undertake development relevant to the company's business requirements.
  • NIB Insurance discounts
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
  • Wellbeing programs with Uprise (EAP)
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

About Minor Hotels: We are a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. We are committed to delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

Location: Brisbane QLD 4000

Expected hours: 38 per week



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