Strategic Operations Director
4 weeks ago
Job Title: Director of Operations - Strategy and New Ventures
Company Description: Minor Hotels is a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. We are seeking a seasoned Director of Operations - Strategy and New Ventures to join our leadership team.
Job Description:
We are looking for a strategic leader to drive operational efficiency and excellence across our hotel portfolio. The ideal candidate will have extensive experience in a senior leadership role, with a proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations.
Key Responsibilities:
- Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
- Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
- Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
- Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
- Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
- Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
- Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
- Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
- Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
- Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion.
Requirements:
- Extensive experience in a senior leadership role focused on business strategy, operational improvement, and organisational development.
- Proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations, particularly within acquisitions or business expansion.
- Strong strategic thinking skills with the ability to align operational changes with long-term business goals.
- Exceptional communication and leadership skills, with experience influencing and working closely with executive leadership teams.
- Ability to manage multiple priorities, lead large-scale projects, and inspire change across the organisation.
Benefits:
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Access to Minor Hotels ANZ paid parental leave benefits
- 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company's business requirements.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
About Minor Hotels: We are a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. We are committed to delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Location: Brisbane QLD 4000
Expected hours: 38 per week
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