Technical Business Analyst
2 weeks ago
We are seeking a highly skilled Technical Business Analyst to join our Global Supply team at Flight Centre Travel Group. As a Technical Business Analyst, you will be responsible for facilitating business requirements gathering, analyzing business requirements, and working with cross-functional teams to develop and implement platform features and bug fixes.
Key Responsibilities- Facilitate business requirements gathering and user story mapping
- Analyze business requirements, management systems, process performance, and technical solutions
- Conduct gap analysis and provide recommendations to relevant stakeholders
- Define detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform
- Document requirements by studying business functions, gathering information from users, and evaluating output
- Work with engineers, solution architects, and test teams to develop, test, and implement platform features and bug fixes
- Identify key business/system processes, business rules, functional & non-functional requirements
- Assist with the configuration and development of system enhancements and innovation
- Minimum 3 to 5 years technical business analysis experience
- Travel booking system, Travelbox experience
- Experience using Atlassian tool suite (JIRA and Confluence)
- Travel industry domain experience
- Agile software development methodology experience
- Working with external vendors and suppliers
- End-to-end understanding of development processes
- Basic understanding of all aspects of the systems/software development lifecycle
- Discounts on travel and accommodation
- Employee Share Scheme through Equate Plus
- Access to in-house financial and health services, and internal 24/7 gym
- Ongoing training and professional development through the Flight Centre Landing
- Preference for internal progression through Brightness of Future
- Global career opportunities in a network of brands and businesses
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
- Various social events to promote networking, the celebration of wins, and sometimes just for fun
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
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