Digital Technical Business Analyst
1 week ago
Our client, a large complex Queensland Government Department, is seeking a Digital Technical Business Analyst to drive innovation and efficiency in their team.
About the RoleAs a Digital Technical Business Analyst, you will be responsible for leading the ongoing development and documentation of business processes and procedures, design, configuration, and evaluation of technical services.
You will be hands-on and leading the development of documentation and input into designs that enable innovation and ease of use, while ensuring our products and platforms perform seamlessly together across multiple government agencies.
Key Responsibilities- Assess and critically analyze information gathered through a range of elicitation techniques to develop requirements for new business opportunities and prepare the relevant documentation according to business analysis principles.
- Undertake business process improvement analysis on new and existing business opportunities through the utilization of process modeling tools, to determine process improvements that deliver benefits for clients and which align to whole of government benefits management strategy.
- Facilitate communication between the relevant business units, technology teams, and support teams to ensure that business solutions are aligned with business objectives.
- Identify business opportunities through strategic and financial analysis to provide options for business improvement and develop business cases to support business objectives.
- Research, analyze, and review complex issues, proposals, and submissions to ensure that service delivery and financial issues and other related issues impacting on agency operations are identified and considered.
- Build effective working relationships and consult at both an individual and a cross-agency level, to develop program documentation including identification of costs and benefits.
- Liaise and negotiate with Senior Management, to ensure recommended solutions reflect the business requirements.
- Success in high-profile projects and/or technology integration programs and/or business process transformation projects.
- Experience in preparing complex project documentation i.e. business cases, reports, and business change artefacts.
- Demonstrated ability to consult, negotiate, influence, and strong facilitation skills.
- Highly developed stakeholder engagement skills.
- Experience in developing solutions in disciplines such as Digital Identity, Authentication, Identity Brokerage, and API Information (financial grade APIs) Sharing, including portal development using modern front-end frameworks and full stack approaches.
This role requires a strong understanding of business analysis principles, technical services, and digital solutions. If you have experience in driving innovation and efficiency in a team, we encourage you to apply for this exciting opportunity.
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