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Retail Sales Consultant

2 months ago

Canberra, ACT, Australia Telstra Full time

About Telstra

We're an iconic Australian brand with a global footprint, building a connected future so everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

Job Summary

As a Retail Sales Consultant, you'll be passionate about delighting Telstra's customers through outstanding customer service. You'll achieve this by providing an exceptional in-store customer journey, and through your collaborative approach, you'll empower customers by identifying the products and services they need to transform their telecommunications experience.

Key Responsibilities

  • Provide an exceptional in-store customer journey
  • Empower customers by identifying their needs
  • Collaborate with customers to find solutions
  • Meet sales targets and KPIs
  • Stay up-to-date with the latest cutting-edge tech and gadgets

What We Offer

  • Team performance-related commission
  • 30% off Telstra services
  • Continuous training and career growth opportunities
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About You

  • You're able to build connections with customers
  • You can develop customised solutions for customers
  • You're driven to meet sales targets and KPIs
  • You're hungry to learn and grow within the role
  • You have experience in a customer-facing role

How to Apply

After submitting your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

We work flexibly at Telstra, and we're committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated.