Business Systems Analyst

1 month ago


Toowong, Queensland, Australia Auto & General Full time
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at Auto & General. As a key member of our organization, you will play a crucial role in ensuring our systems effectively support our business objectives and roadmap.

Key Responsibilities
  • Business Performance Analysis: Analyze business performance data to identify areas for improvement and opportunities for optimization. Develop and maintain reports and dashboards to track key performance indicators (KPIs) and provide insights into system performance and impact on business outcomes.
  • Roadmap Development and Management: Develop and maintain a comprehensive roadmap that aligns with the company's strategic goals and business objectives. Regularly review and update the roadmap to reflect changing business needs and technological advancements.
  • Technical Guidance: Assist in the development and implementation of system solutions, ensuring alignment with business requirements and captured in application documentation. Stay abreast of industry trends and emerging technologies to identify opportunities for improvement and innovation.
  • Documentation and Communication: Assist in the development of, and maintain comprehensive documentation for application processes, configurations, and user guides. Support Core teams in technology with their needs via SME capability.
  • Risk and Compliance Governance: Review the Risk and Compliance Controls within S&S. Champion and embed a culture of risk mitigation across S&S. Identify and report potential risks or inadequate controls related to compliance or operational risks.
Requirements
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Proven experience as a Systems Analyst with a focus on business performance and roadmap development.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with roadmap development and management tools is preferred.
  • Strong interpersonal skills with demonstrated experience in building and maintaining internal relationships.
About Us

Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.



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