Business Systems Analyst
4 weeks ago
The Technical Business Analyst will play a crucial role in bridging business needs and technology solutions within the Technical Infrastructure department. This position involves gathering requirements, proposing solutions, validating designs, and coordinating testing activities. The analyst will promote best practices to support infrastructure teams and ensure stakeholder needs are met.
Key Responsibilities- Requirements Gathering & Solution Design: Facilitate workshops with stakeholders and experts, conduct research through interviews, surveys, and analytics, create business process maps for clarity, and translate requirements into user stories and specs for IT.
- Change Impact Assessment & Testing: Manage change requests to balance quality, cost, and timeliness, support testing to ensure solutions meet requirements, and monitor post-implementation changes for success.
- Project & Program Delivery: Ensure documentation reflects business needs and guidelines, maintain accountability for deliverables and communication, and lead elaboration sessions and support sprint planning.
- Stakeholder Engagement & Continuous Improvement: Build positive stakeholder relationships and collaborate, recommend process improvements and promote continuous improvement, and network with resources to integrate best practices.
- Post-Implementation Support: Develop policies, procedures, and training materials as needed, and ensure the Support & Testing Team is equipped to assist with changes.
- Proficient in business process modeling and data models.
- Experience in regulated environments is a plus.
- Strong stakeholder management and relationship-building skills.
- Effective team collaboration with an inclusive approach.
- Ability to work independently with strong problem-solving skills.
- Experience in requirements elicitation, facilitation, and presentations.
- Excellent analytical, organizational, and communication skills.
- Experience in managing user acceptance testing.
- Certification in Business Analysis (e.g., CBAP, Agile BA) is desirable.
- Tertiary qualifications in a related field are preferred but not essential.
Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products includes Car, Motorcycle, Home, Contents Pet, and Travel products, delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money, and Coles Insurance.
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Business Systems Analyst
1 month ago
Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Auto & General. As a key member of our organization, you will play a crucial role in ensuring our systems effectively support our business objectives and roadmap.Key ResponsibilitiesBusiness Performance Analysis: Analyze business performance data to identify areas for...
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Business Systems Analyst
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Auto & General. As a key member of our organization, you will play a crucial role in ensuring our systems effectively support our business objectives and roadmap.Key ResponsibilitiesBusiness Performance AnalysisAnalyse business performance data to identify areas for...
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Business Systems Analyst
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Auto & General. As a key member of our organization, you will play a crucial role in ensuring our systems effectively support our business objectives and roadmap.Key ResponsibilitiesBusiness Performance AnalysisAnalyse business performance data to identify areas for...
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Business Systems Analyst
2 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleThis position combines testing expertise with business analysis and process mapping skills to provide a comprehensive understanding of system requirements and workflows. The ideal candidate will work closely with cross-functional teams to deliver robust, user-friendly platforms that meet business objectives.Key ResponsibilitiesAssist in...
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Business Systems Analyst
2 months ago
Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our Technical Infrastructure department. As a Business Analyst, you will play a critical role in bridging business needs and technology solutions. Your primary responsibility will be to gather requirements, propose solutions, validate designs, and coordinate testing activities.Key...
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Business Systems Analyst
3 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleThis position combines testing expertise with business analysis and process mapping skills to provide a comprehensive understanding of system requirements and workflows. The ideal candidate will work closely with cross-functional teams to deliver robust, user-friendly platforms that meet business objectives.Key ResponsibilitiesAssist in...
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Business Systems Analyst
2 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleThis position combines testing expertise with business analysis and process mapping skills to provide a comprehensive understanding of system requirements and workflows. The ideal candidate will work closely with cross-functional teams to deliver robust, user-friendly platforms that meet business objectives.Key ResponsibilitiesAssist in...
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Business Solutions Analyst
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Toowong, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Auto & General. As a Business Analyst, you will play a key role in shaping our projects by seamlessly integrating design elements, engaging with stakeholders, and ensuring a cohesive approach that drives results.Key ResponsibilitiesGather system and process requirements and...
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Lead Business Analyst
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Business Solutions Analyst
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Toowong, Queensland, Australia Auto & General Full timePurpose and ScopeThe Systems Analyst will play a key role in ensuring our systems effectively support our business objectives and strategy. This role requires a strong understanding of business processes, system capabilities, and the ability to translate business requirements into technical solutions.Key ResponsibilitiesBusiness Performance AnalysisAnalyse...
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Business Performance Analyst
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer, providing a range of general insurance products to safeguard customers' most valued possessions. Our mission is to deliver exceptional customer experiences and innovative solutions to the market.The RoleWe are seeking a highly skilled Business Performance Analyst to join our Claims and Assessing...
